Quality comments is something I am always battling with. Interesting to see how Robert Scoble maintains quality on his G+ network. How he finds the time to do it, I don’t know.
This is from a recent post he made:
OK, this is something NOT to brag about, but something we must defend every day. How am I defending the quality of comments here?
- Report and delete all spam as quickly as possible.
- Call out people who aren’t adding value.
- Instantly terminate anyone who takes a comment thread off topic (I have a zero tolerance policy for that).
- Be the change you want in the world. I try to add value when I comment. I don’t always get there, but generally I try to put the time in to say something that would add value to other people.
I also block assholes, I have zero tolerance for that (and, yes, I realize that I’m sometimes an asshole, but I try not to be too often, because I know that people have that same policy). That covers a whole lot of territory, by the way, that I’m not going to get into detail here.
Anyway, there’s a good community here. Now that Google+ is open to the public comment quality will start going down. Look at these two posts and think about how we can keep the quality we have today around for a while.