A Story of A (Testing Planet) Bug

I’m a tester. I run websites aimed at testers. Strangely testers seem to get this weird pleasure reporting bugs to me. I won’t tell you of all the bugs that I know exist, but I can tell you of one.

The one that made me laugh at first then wonder how we were going to fix it. The one bug that was a real pain in the *** to fix. The one that was the equivalent of finding a bug once the CD-Rom had been shipped. The one that happened at the busiest time of my working year. The one that led to great conversations. The one that will mean we will hire some extra help for the next issue.  The one that highlights that content bugs can be hard to catch.

A Bug on The Testing Planet

It was a bug on The Testing Planet that we failed to catch before it went to print. We’ve had typos before. Wrong dates. But this one was different, not catastrophic, but more embarrassing to see go out. It was a few lines of editing notes that were left in at the end

of Lisa Crispin’s article. Ooops we say. We fixed the digital version easily. It took about an hour to do all the necessary work.

The fix we came up with was to design a sticker to promote TinyTestBash to go on top of the unwanted text, the effort that went into it:

  • This sticker had to be designed (1 hrs effort).
  • It had to be printed on to label sheets and precisely cut, this actually took a long time! 4 hrs to create a sticker for each copy of The Testing Planet, to date I’ve only done it for half of The Testing Planets we’ve ordered. So the total will be 8 hrs.
  • We then had to stick them in each of The Testing Planets, this was time consuming too, especially as the stickers were manually cut which made them difficult to peel. Total time for (half of The Testing Planets) was 8 hours.
  • I needed some help as I had very little time that week to deal with this issue (it was in the run up to TestBash), so I called upon Mauri’s help who was conveniently attending the RST course.

Total cost to fix half of the bugs: 17 hours. As I distribute the rest of The Testing Planets that we have it will likely double.

Great conversations and making a new friend with Mauri, priceless 🙂

(I won’t mention Mauri getting to see my boys fight in the back of my car!)

So if you have a copy of Issue 10 of  The Testing Planet you now know why that sticker is there! 🙂